Stay in touch with your customers and team from your iOS device with the RingQ app. Call center agents can respond to customers queries from anywhere, without being tied to a physical office - boosting productivity and customer satisfaction.
With its intuitive and versatile features as well as an easy-to-use interface, RingQ is the perfect solution for businesses looking to streamline their communication processes and improve customer retention, even when working remotely.
What does the app do?
* Enables users to make and receive calls via their office extension from their iOS device.
* Chat with colleagues, website users, Facebook users and respond to WhatsApp messages.
* Schedule and attend audio conferences.
* Park calls and pick up parked calls.
* View Wallboard data.
* Switch between the different themes: Cloud PBX, Call Center, Hotel Guest, intercom.
* Customize your app according to your needs and preferences.
* Transfer calls.
* Set your status and view others status.
* Login and out of call queues.
* Select an Aux code.
* Add a wrap-up code and comments after a call.
* Create and view contacts.
* Agent rating.
* Record calls.
* Access Voicemail messages.
The app requires a valid RingQ account.